Tow Charge | Faq

Our average response time in metro areas like Los Angeles and San Francisco is 20 to 30 minutes, depending on traffic and availability. We also offer real-time tracking through our platform for accurate updates.

Our comprehensive roadside assistance services cover:

Mobile EV charging

Flat tire change and repair

Dead battery jump-start

Fuel delivery

Vehicle lockout service

✅ Mobile EV charging experts

🚨 Fast & reliable 24/7 service

🧰 Skilled, licensed, and insured technicians

💳 Transparent pricing & flexible payments

🌱 Eco-friendly technology

🌟 Customer-first service mindset

Turn on your hazard lights

Move your vehicle to a safe spot if possible

Stay clear of traffic

Call Tow Charge at +1 (213) 449-1300

Provide your location, vehicle type, and the issue so we can assist efficiently

Yes! We are proud to be one of California’s first roadside assistance companies to provide mobile EV charging on demand. Whether you drive a Tesla, Rivian, Lucid, or another electric vehicle, our technicians can come to your location and deliver a fast charge to get you moving again.

Tow Charge provides towing, roadside assistance, and mobile EV charging services throughout California, including:

West Hollywood

Hollywood

Beverly Hills

Santa Monica

Downtown Los Angeles

San Francisco & Bay Area

San Diego

Orange County

Palm Springs

Lake Tahoe

Yosemite

Sacramento

Fresno

Bakersfield

If you're outside these areas, feel free to call—we may still be able to assist or schedule service.

We accept:

All major credit cards (Visa, MasterCard, AMEX)

Apple Pay & Google Pay

Cash

Tow Charge membership credits (if you’re a subscriber)

We offer towing and assistance for a wide range of vehicles, including:

Electric Vehicles (EVs)

Motorcycles

Passenger Vehicles (sedans, SUVs, crossovers)

Rideshare Vehicles (Uber, Lyft)

Luxury and Classic Cars

We use light-duty and medium-duty tow trucks equipped for modern needs.

Absolutely. Tow Charge operates 24/7, including nights, weekends, and holidays. Whether you need help at 3 PM or 3 AM, we’re always ready.

No, Tow Charge does not provide impound or illegal parking towing. We specialize in voluntary roadside assistance and mobile EV charging services. For impounds, please contact your local law enforcement or authorized tow yard.

Yes, a non-refundable downpayment is required to confirm your service. This helps us ensure prompt dispatch and priority handling of all customer requests.

Yes! If you’ve locked your keys in the car, our trained technicians can unlock your vehicle safely and quickly—no damage, no stress.

Service pricing depends on:

Vehicle type (e.g., EV vs. gas-powered)

Type of service (towing, mobile EV charging, tire change, etc.)

Distance (local vs. long-distance)

For an exact quote, please contact us with your vehicle details and location.