Frequently Asked Questions About Our Towing Services | Faq

No, you don't need to be a member to receive service. We offer both one-time emergency assistance and monthly membership plans for cost savings and priority access.

For just $10/month, members receive:

- 2 free roadside services per year (tow, charge, jumpstart, etc.) - Discounted rates for additional services

- Priority dispatch during peak hours

If your EV battery runs low, we dispatch a Tow Charge unit equipped with a Level 2 charger. We plug in and deliver a quick top-up to get you moving - no need for a tow.

Yes! Our trained technicians can unlock your car door quickly and without causing any damage.

Our average response time is 20-30 minutes, depending on traffic and your location within the Los Angeles area.

Tow Charge currently serves the greater Los Angeles area, including:

West Hollywood, Hollywood, Beverly Hills, Santa Monica, Venice, Culver City, Sherman Oaks, Studio City, and Downtown LA.

We're expanding soon to San Francisco, San Diego, and other major cities in California.

We offer a full range of roadside assistance, including: - Mobile EV charging (on-site electric vehicle charging) - Towing (light & medium duty)

- Flatbed towing for luxury and low-clearance cars

- Motorcycle transport

- Jumpstarts, lockouts, tire changes, and fuel delivery - Support for Uber & Lyft drivers

Yes. We require a non-refundable service confirmation fee to dispatch a vehicle. This helps ensure fast and reliable delivery of service.

We accept:

- Credit/debit cards (Visa, Mastercard, AMEX) - Apple Pay / Google Pay

- Cash

We handle:

- Standard passenger vehicles

- Electric vehicles (Tesla, Rivian, Lucid, etc.) - Motorcycles

- Luxury and exotic cars

- Rideshare vehicles (Uber, Lyft)

Yes! We operate 24 hours a day, 7 days a week - including holidays. If your vehicle breaks down or your EV battery dies, we're always on standby.